Customer and Event Testimonials

Listed below are just a few of the customer and event testimonials received by Royles

I should like to thank the staff at Royles Jaguar in Wilmslow for their assistance when I parked in front of their showroom in an emergency caused by two burst tyres, They called the AA and offered me rest and refreshment in their comfortable reception area while I waited for the repairman to arrive. This help was greatly appreciated. J.L. May 16

We have just taken delivery of the XE Jaguar from your garage. We wish to say the manner in which we were treated was first class from start to finish. Your salesman Daniel treated us more like family than customers and being elderly people this was very much appreciated. We had no intention of buying a Jaguar as our minds were made up to purchase a Range Rover Evoque from Knutsford. But the way we were ignored by their sales staff after we had had a test drive lost a sale. What a pleasurable experience from your man Daniel. G.A.W July 2015

Mr Broomhead. We bought our XF 2 years ago today, so I thought I would drop you a short note: Attention to detail by staff and good manners is superb. I had two new tyres fitted plus wipers - Steve, Simon and Rob on service are excellent so are the two girls on reception, Ann and her colleague and of course Nick Bromley who we bought the car from always pleasant and all the tie in the world for you. Thank you and WELL DONE C & C R July 15

Just a short note to inform the 'Powers that Be' that my husband is delighted with his car but more than that, we were overwhelmed by the attitude and knowledge of your salesman Andy. A thoroughly decent man and helpful in all aspects of the car purchase. We will be recommending your company and staff to others.

Dear Andrew,

I thought that I should give you some feedback on my incredible new Jaguar. The F Type S Coupe is an absolutely amazing vehicle, which is still making me smile, every time I get in it. It is smooth and powerful on a long distance drive, and an absolute hooligan when you want it to be. I keep planning routes that take me through the airport tunnel, what a sound!!!! Jaguar have done an amazing job in producing this car, which really makes me identify with the Jaguar brand.

Given all the issues with my previous car, I almost left Jaguar, indeed many of my family and friends are amazed that I have stayed as a Jaguar customer.

The answer is Royles Jaguar. Including yourself, and your whole team. Without the Royles Jaguar support, which is never in doubt and always there, I would now be driving a Porsche, and nothing like as happy as I am today. Therefore, I wanted to say thank you, for making me an extremely happy Jaguar customer.

Please forward this email to as many people as you like at Jaguar, as I would like to say thank you, and I haven’t received a call from the Jaguar team, (although the Royles team called after a couple of days). Yours, a very happy F Type owner, P P 9.12.14

A Thank you from Lindow Cricket Club - We hope you enjoyed the golf day on Friday, I think it’s fair to say that Dunham Forest is one of the best Cheshire courses and was is superb condition for this time of the year. Congratulations to the UHY Hacker Young team led by Matt Hodgson who won the event with 90 points.The day itself raised nearly £3,000 for the cricket club which goes a long way towards the £7,500 target we have set for the new net facility.As mentioned at the presentation, Royles Jaguar in Wilmslow kindly sponsored the day so if you or any colleagues are considering buying a car, please go and see Andrew Broomhead at Royles who will be delighted to look after you. Thank you to everyone who supported the day. DK 13.10.14

Excellent service from initial enquiry through to collection - I felt valued & was kept informed at all stages of the purchase - entirely the opposite to my 2 x 5 series BMW purchases Mr R 24.1.14

Royles are always excellent. I wouldn't go anywhere else - and I have recommended the Company (my friend has ordered an F TYPE as a result) Mr C 25.4.14

Service - No concerns whatsoever, many thanks for the excellent service Mr Q 29.3.14

We really appreciate the friendly collection and delivery service and the friendly service from the service desk and Kim CB 28.3.14

Many thanks to all your staff for servicing my car whilst I was out of action Mr B 28.1.14

I found the service provided excellent. The caar was well presented and Daniel was extremely helpful at all times BE 27.2.14

I bought a Jaguar approved X-Type face just over 1 year ago from you. I am pleased with it, just had it serviced, came back nice and clean inside and out. I would like to thank you and your staff for your courteous service from your young lady on reception, to Nick who did the deal, a very pleasant chap to Kim, Steve, Peter and the back room boys namely Lee Haydon. It was a very pleasant experience to buy from you. Long may Royles rule. Many thanks H & J M 6.2.14

I did look at one or two other cars as you would expect and one of the factors resulting in car choice and certainly having chosen the car, using Royles was down to the approach and assistance provided by Andy W Mr P 8.2.14